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Frequently Asked Questions ( FAQ )

About CultureDude

What is CultureDude ?

Who can use CultureDude?

What kind of benefits can CultureDude offer travellers?

What kind of benefits can CultureDude offer to international companies?

What kind of benefits can CultureDude offer cross-cultural consultants?

About the content

What kind of content categories are there in the game?

What are the sources of each country’s cultural information?

About payment

What is the cost of the CultureDude game?

How can I play full games?

How can I pay to play the full games?

What are the accepted methods of payment?

Can I try the game before I pay ?

About the Cultural Perception Dashboard

What is the Cultural Perception Dashboard?

How do I log in?

I forgot my Cultural Perception Dashboard password, how can I get/retrieve it?

Can I change my password ?

What kind of metrics can I access through the dashboard?

Can I get the metrics from the dashboard?

I am a cultural researcher. Can I use the CultureDude metrics for research purposes?

I am an internationalization strategy consultant , how can I use the CultureDude metrics for research purposes?

About the game

How do I sign in to play the games?

How do I choose the games I want to play?

How to play the game?

What is the purpose of the ‘thumb up’ and ‘thumb down’ signs?

Can I stop playing and return to continue the game later?

Can I share my results in social media?

About the benefits

As a cross-cultural consultant, how can my business benefit from CultureDude?

As an international organization, how can our company and employees benefit from the CultureDude game?

Our company is going to venture into another country, how can I use CultureDude to train our employees?

Our company has international sales team, how can I use CultureDude to train our sales team?

As a university, we send a lot of students abroad every year, how can we prepare them culturally ?

As an exchange student, how can I better socialize with local students and make friends ?

As an international school, how can we use CultureDude for anti-bullying and anti- racism?

As a non-profit organization, can we use CultureDude for anti-racism campaign?

As a city councillor, we like to better integrate the immigrant minority. How can we use CultureDude for better cultural understanding ?

I am a cross cultural consultant, I have my own cultural content. Can I make a personalized game for my clients ?


About CultureDude

What is CultureDude ?

CultureDude is a cross cultural education game which helps people to learn practical cultural differences in a fun way. More information can be found from

http://www.culturedude.com/about-culturedude/

Who can use CultureDude?

Any individual or company with the ambition to learn practical cultural knowledge and measure cultural perception index may register an account with CultureDude and play the games.

What kind of benefits can CultureDude offer travellers?

CultureDude will provide you with the most important and practical themes you need to know when traveling to a foreign country in order for you to successfully achieve your goals. More information can be found from

http://www.culturedude.com/for-business-travellers/

What kind of benefits can CultureDude offer to international companies?

Culture Dude provides a unique tool for learning about intercultural differences in an efficient way and provides metrics to understand your team’s cross cultural perception level. More information can be found from

http://www.culturedude.com/for-organizations/

What kind of benefits can CultureDude offer cross-cultural consultants?

Cross cultural consultants have to give more value to their services in order to keep pace with evolving business needs and defend their market share. Cross-cultural consultants will have to demonstrate to clients how a more complete service portfolio that contains  competitive technologies like the CultureDude’s metrics will help them achieve their goals. More information can be found from http://www.culturedude.com/for-cultural-consultants/

About the content

What kind of content categories are there in the game?

CultureDude’s games cover a wide range of themes. From the basics of a country (capital city, language, currency, etc) to social etiquette (how to greet people, behave when visiting locals, etc) and business and negotiation behavior (how to exchange cards, what negotiation style to use, etc), you will know everything you need to make successful connections with people from all over the world.

What are the sources of each country’s cultural information?

CultureDude has developed an innovative 6 stage process of cultural scenario content development.More information can be found here:

http://www.culturedude.com/about-culturedude/

About payment

What is the cost of the CultureDude game?

Prices for the game varies. All prices can be found on our registration page.

More information can be found from http://www.culturedude.com/membership-account/membership-levels/

How can I play full games?

In order to be able to play the full games, you need to purchase it first by signing up for any package of interest that allows to play full games. The purchase can be done here:

http://www.culturedude.com/membership-account/membership-levels/

How can I pay to play the full games?

You can pay online  to play full games.

What are the accepted methods of payment?

At the moment, we accept only Paypal payment option. Other payment options would soon be available.

Can I try the game before I pay ?

Ofcourse. You can play basic scenarios for free for all available countries.  Just click any country flag and start playing. All countries can be found from here http://www.culturedude.com/category/continents/

About the Cultural Perception Dashboard

What is the Cultural Perception Dashboard?

The cultural perception dashboard is a tool that helps organizations to measure members/employees’ cultural knowledge level. It will be useful for cross cultural consultants or international organizations to measure group/department/organizations collective cultural perception knowledge.

More information can be found from http://www.culturedude.com/about-culturedude/

How do I log in?

You may login from the homepage of culturedude.com.

Click on the Dashboard Login from the upper menu.

Enter the username and password you registered with for the Dashboard.

If you do not have login credentials and wish to obtain one then send an email to info@culturedude.com with your organization details.

 I forgot my Cultural Perception Dashboard password, how can I get/retrieve it?

If you have forgotten or cannot remember your password, you can request to reset it by sending an email to info@culturedude.com

Can I change my password ?

In order to change your password:

Sign in to your Dashboard account, and then click on My account.

On the ¨Edit your account page¨ enter and re-enter your new password and then click save.

What kind of metrics can I access through the dashboard?

In the cultural perception dashboard, you can view:

The overall cultural perception index of your company/organization

Your regional cultural knowledge (per country or per culture);

Individual members/employees’ cultural knowledge;

The impact of cultural pitfalls on your business.

Can I get the metrics from the dashboard?

You can always login to the dashboard and download your personalized report by clicking Download Report button in the top right corner of the page. Report will be downloaded in pdf format.

I am a cultural researcher. Can I use the CultureDude metrics for research purposes?

CultureDude’s metrics can provide you with statistical data about cultural awareness of a certain people, country or culture. This data can be very useful for a wide range of cultural related research topics.

I am an internationalization strategy consultant , how can I use the CultureDude metrics for research purposes?

CultureDude’s metrics can provide you with statistical data about different countries which can be used for internationalization strategies and planning.

About the game

How do I sign in to play the games?

In order to sign in to play the games, please

Click the login button on the right side of the CultureDude’s home page

Enter your login and password credentials

Click login button

How do I choose the games I want to play?

In order to choose the game you want to play,

Select the continent and then select the country you would like to play or

Click the button “All countries” and select the country you would like to play from the list

You can also search for the country on the right top corner

How to play the game?

In order to play the game, you should:

Click the play button to start playing the game

The game will launch in a new window

You can control the game with the ‘settings’ button at the bottom of the page

What is the purpose of the ‘thumb up’ and ‘thumb down’ signs?

The ‘thumb up’ and ‘thumb down’ signs are a feedback system that allows our cultural experts to know the usefulness of the information in any particular scenario. Thumbs up sign means the information is found useful, while the thumbs down sign means the information is found not useful. This will help us to bring you more updated and personalized content for your need.

Can I stop playing and return to continue the game later?

Yes! You may stop playing the game at any moment and continue from the same spot  next time you open the same game. A pop-up window will request permission from you to continue from the exit point.

Can I share my results in social media?

Yes! You may share your results through different social networking sites such as Facebook, Twitter, LinkedIn, by using the social media share buttons located at the bottom of the results page.

About the benefits

As a cross-cultural consultant, how can my business benefit from CultureDude?

The CultureDude learning tool can help you to measure the depth of your clients’ (companies) cross cultural knowledge. The measurement metrics helps to convince your clients about their cross cultural deficiencies hence, creating  additional business and training opportunities for your consultancy business. The CultureDude tool can differentiate and make your trainings and workshop fun and interactive. Real time report/metrics about your client companies current cultural knowledge can make your training much more realistic and practical.

As an international organization, how can our company and employees benefit from the CultureDude game?

CultureDude can help you to educate your employees about intercultural differences in an efficient way. Our metrics help to assess and understand a team’s cross-cultural perception level. Business failures caused by cultural pitfalls can be successfully avoided with CultureDude hence, leading to improved cultural understanding for  your international customers.

Our company is going to venture into another country, how can I use CultureDude to train our employees?

With the CultureDude learning tool, you can educate all your employees about the potential cultural pitfalls and cultural shocks they might face while operating in the  country. The CultureDude tool will provide you and your employees with basic information about the country, communication style, public behavior, dining etiquette etc. These kind of information will be useful for your employees to adapt fast to their new environment and survive  daily life situations happily while interacting with locals.

Our company has international sales team, how can I use CultureDude to train our sales team?

With the CultureDude learning tool, you can educate your sales team about business negotiation style, business meeting etiquette, business card exchange rules, business dressing etiquette and etc. in different countries. This will help your sales team to succeed in business negotiations and strike more deals.

As a university, we send a lot of students abroad every year, how can we prepare them culturally ?

The CultureDude learning tool can provide your students with relevant information about cultural shocks they might face in their destination countries. Such information as  communication style, public behavior, dining etiquette, gift giving etiquette and etc. will prepare your students for daily situations and interactions with the local students.

As an exchange student, how can I better socialize with local students and make friends ?

CultureDude will provide you with the most important and practical cultural situations information that will help you avoid negotiation failures, and get better interpersonal skills that promotes friendship and smooth integration with local students.

As an international school, how can we use CultureDude for anti-bullying and anti- racism?

The CultureDude learning tool can educate children in a fun and interactive way about cultural differences. This helps students to understand why children, people, teachers, parents and fellow classmates are different from each other. This knowledge/exposure has the capability to tackle the problems of bullying and racism in schools.

As a non-profit organization, can we use CultureDude for anti-racism campaign?

Yes! The CultureDude game can be used as anti-racism campaign and learning tool for sensitizing people in different parts of the world about cultural differences. This helps to respect other cultures and avoid misunderstandings when meeting people from different parts of the world.

As a city councillor, we like to better integrate the immigrant minority. How can we use CultureDude for better cultural understanding ?

The CultureDude game is an online tool that can help you to teach people about practical cultural differences. The knowledge can help to improve team’s co-operation, customer interaction, anti-racism at work places and also improve employee retention because of understanding of cultural differences.

I am a cross cultural consultant, I have my own cultural content. Can I make a personalized game for my clients ?

Yes. We have a platform to make personalized games based on your content. It will save 90% of your technological cost since it is a customizable platform. For more information please write an email to info@culturedude.com